Home Services
First 2 Respond
First To Respond Restoration is an emergency restoration company specializing in water damage, mold remediation, and fire damage.
Reseda, CA
About First 2 Respond
First To Respond Restoration is an emergency restoration company specializing in water damage, mold remediation, and fire damage. They serve the San Fernando Valley and surrounding areas, providing comprehensive restoration services to homes and businesses.
Licenses & credentials
- First To Respond Restoration Inc. is a Reseda-based, 24/7 property-restoration contractor that identifies itself as holding California CSLB License #1018174 and IICRC Certified Firm #158246. Public sources report the CSLB license as a Class B General Building Contractor license active since September, 2016.
Services
- Fire and Smoke Damage restoration
- Mold Remediation
- Water Damage Restoration
- Sewage Damage Cleanup
- Storm Damage Restoration
- Biohazard Cleanup
- Commercial Restoration Services
Service areas
First 2 Respond serves customers in:
- Encino
- North Hollywood
- San Fernando
- Studio City
- Tarzana
- Van Nuys
- Woodland Hills
- Lake Balboa
- Northridge
- Sepulveda Basin
- Winnetka
- Canoga Park
- West Hills
- Warner Center
- Chatsworth
- Porter Ranch
- Granada Hills
- North Hills
- Panorama City
- Mission Hills
- Pacoima
- Sylmar
- Arleta
- Valley Glen
- Valley Village
- Sherman Oaks
- Toluca Lake
- Burbank
- Sun Valley
- Calabasas
- Hidden Hills
Common questions
What should I do immediately after a fire is extinguished?
After firefighters put out the flames, the first thing to do is ensure your family and pets are safe, then call a fire damage restoration company immediately to begin repairs. Stay out of your property because homes affected by a blaze are unstable and unsafe. While waiting for professionals, find a temporary place to relocate your family. Your restoration company can install board-ups and tarp covers to protect your home from theft or further damage if doors, windows, or roofs are damaged.
Do fire restoration companies work with my insurance and how do they document damage?
Yes, restoration companies work with insurance and document everything for your claim by thoroughly inspecting, measuring, and assessing the interior and exterior condition of your home, including attics and duct systems. They prepare a cleaning plan addressing all findings and conduct post-cleaning testing to confirm successful remediation. Ask how they document damage, how long the process takes, and if they handle reconstruction.
What is the fire and smoke damage restoration process?
Fire damage restoration is the process of returning a fire and smoke damaged property to pre-loss condition, involving assessment, security, demolition, water removal, dry out, clean up, smoke removal, and construction. The process includes removing unsafe components, evaluating framing, treating salvageable materials, and cleaning contents. Restoration involves removing soot, using odor counteractants, and cleaning or replacing the HVAC system to restore air quality.
How long does fire and smoke damage restoration take?
How long restoration takes depends on the fire's cause, heat level, duration, and extent of damage, but you should expect a thorough inspection and cleaning plan before work begins. Ask the company directly how long it should take and if they handle reconstruction. Post-cleaning testing confirms successful remediation, which is part of the timeline.
What are the cleaning scope and cost estimates for smoke damage?
Cleaning scope and cost estimates vary based on the extent of smoke testing and cleaning needed, but reputable companies wipe down all salvageable items and dispose of what cannot be cleaned. Food packaged in paper, cardboard, or plastic is generally unsafe and should be thrown away. Take an inventory and photos to document your claim before discarding anything. Restoration can be more cost-effective than total replacement.
How do I document fire and smoke damage for my insurance claim?
You must document damage with photographs and take an inventory of everything before throwing anything away to support your insurance claim. Smoke rises, so inspect your attic and remove insulation, which acts like a smoke sponge, then HEPA-vacuum to remove particles. Regular vacuums blow smoke particles out the exhaust, so use HEPA vacuums instead.
How do you address smoke damage inside walls, insulation, and HVAC systems?
Smoke damage inside walls, insulation, and HVAC systems is addressed by thoroughly inspecting cavities, removing insulation that acts as a smoke sponge, and cleaning or replacing the HVAC system to restore air quality. Regular vacuums blow smoke particles out, so use HEPA vacuums for dry removal. Post-cleaning testing confirms successful remediation of hidden damage.
What exactly is mold remediation and how does it work?
Mold remediation is the professional process of removing mold growth and addressing the underlying moisture source to prevent it from returning. It involves identifying the water leak, containing the affected area, safely removing contaminated materials, and disinfecting surfaces.
When do I need a professional for mold removal instead of doing it myself?
If your mold-affected area is larger than 10 square feet (about 3'x3') or you have mold sensitivity, you should hire a professional for assessment and remediation. For smaller areas under 10 square feet without sensitivity, you may clean it yourself using non-ammonia soap and hot water, but must dry thoroughly.
Is mold dangerous to my health and what symptoms can it cause?
Yes, mold exposure can cause allergic reactions, respiratory problems, skin irritation, and other health issues. The risk increases with extensive mold growth or if mold is in hard-to-reach places like HVAC systems.
How long does the mold remediation process usually take?
The mold remediation process typically takes 3 to 5 days for standard cases, involving six main steps: identifying mold, containing the area, air filtration, removal and cleaning, disinfecting, and post-remediation testing. Larger or more complex projects may take longer depending on the extent of damage and moisture issues.
How much does mold remediation cost and what factors affect the price?
Mold remediation costs vary widely based on the size of the affected area, the type of mold, and the extent of damage, often ranging from $1,000 to $10,000+ for residential projects. You should ask for a full cost breakdown including inspection fees, labor, and material disposal to avoid surprise fees.
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